With the right configuration and a simple redirect rule, requests received by email can be automatically created in the tool.
Contents of this documentation:
Add an email address to the whitelist
In Right Requests>GDPR Email, enter the email address concerned by the transfer of requests;
Click Add;
Transferring GDPR requests
Make sure that the email account that transfers the request is whitelisted;
In the Right Requests > GDOR Email screen, copy the address of the GDPR Email field by clicking the icon;
From your mailbox, forward the request to the copied address;
In the Right Requests> List of requests screen, view the forwarded request that appears at the top of the list;